Law and Society Review
Bert Kritzer, Editor
"We have been using Journal Manager for almost two years, and have been very pleased with it. It has greatly increased our efficiency in processing manuscripts, cutting more than two weeks off our average time from receipt to decision (and probably cutting another week off the time from the author's submission to the author's receipt of a decision). It has made it much easier for overseas authors to submit to our journal, and allowed us to increase substantially our use of reviewers outside North America."
Dianne Sattinger, Managing Editor
"JM combines the efficiency of automated responses with the flexibility to use our own messages to reviewers and set our own due dates for reviews. In addition, by centralizing our operation on the Web, it has allowed our editor, managing editor, and program assistant to work together while all three of us were in different cities. The technical assistance staff always responds quickly to our questions and suggestions. I recommend it highly to anyone considering moving to a more efficient system with a ‘human touch.’"
American Journal of Political Science
Kim Hill & Jan Leighley, Editors
"I have the highest praise both for Journal Manager and for the staff at CHRR that supports it. Before we acquired Journal Manager for the American Journal of Political Science, we were using Microsoft Access for our database system and a combination of paper-mail and e-mail to distribute manuscripts and get reviews back. None of these components of our system worked particularly well, and all our procedures required a lot of staff time and very careful attention to detail."
Journal Manager integrated all our information-storage and communication functions into one, very smoothly operating system. Staff time on clerical matters was cut dramatically, staff fatigue declined, clerical errors dropped to nearly zero, and our turnaround times and overall efficiency improved dramatically. Authors and reviewers like this system, by the way, as much as we do."
"We have been consistently satisfied, too, with the responsiveness we've gotten from the CHRR team to these and all our requests. Because several journals have now employed Journal Manager for a reasonable number of years, it has also been even further "fine tuned" in response to the ideas and preferences of a number of editors of a range of kinds of journals."
Governance Journal
Graham Wilson, Co-editor
"I am now the second editor and the system has transformed the job. We don't have to spend many hours compiling paper files here and it is SO easy to take a look at the reports from referees when the lead editor says we are ready to make a decision."